Wednesday 30 March 2016

customer satisfaction

01:37

Share it Please
customer satisfaction


Look at this website: customer satisfaction WHYY news report.mht

1. Do you feel that consumer/patient reviews are reliable when choosing health care providers?

2. Do you feel that consumer/patient reviews can potentially damage a health care providers reputation and bottom line?

Discuss one item that you have learned from the reading and how you might benefit from the information.

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